hey luna
hey, it's Luna 🎀
if something about your jar isn't right, you're in the right place. tell me what happened and I'll make it right. no forms, no ticket numbers, no waiting on hold. just me.
or write to luna@thejewelryjar.com
I read every message myself and I answer fast.
a few things people usually ask me
a piece isn't my style.
that happens with mystery jars, and honestly it's part of the fun. most girls keep their favourites and pass the rest to a friend who'll love them. if the whole jar missed your vibe though, message me.
where is my order?
I pack a limited number of jars each week, so if this week's batch filled up, yours goes out with the next one. message me your order number and I'll tell you exactly where it is.
something arrived damaged.
send me a photo. that's all I need.
I want a different size or vibe next time.
tell me what you'd pick and I'll note it on your next jar.
thank you for trusting me with your jar 🫙
xo, Luna